FAQs

How do I order?

Simply follow the on-screen prompts and instructions. Your Basket will automatically be emailed to you once you submit your order.

What is the minimum quantity I can order?

The minimum order is stated on each product page.

I am looking for a quantity that is not shown in this collection, who do I contact?

Please contact your Merchandise Consultant for further information on [email protected].

I would like to know how my order is progressing, how do I find out?

Please contact our Customer Services Team,[email protected] and they will be able to assist.

How do I obtain log-in and password information?

Guest checkout is available which will provide a more limited product selection. Employees can request registration by contacting [email protected]. Once approved employees will have access to a wider product range.

How is VAT calculated and charged?

To understand how VAT is calculated and charged you can learn more here.